Our FAQ section is here to provide quick answers to the questions we’re asked most often about our products, ordering, shipping, care, and more. While it’s a helpful starting point, it may not cover every situation or provide an answer to every question. If you need additional information or have a question that isn’t addressed here, please reach out to us—we’re happy to help!

• Why is an item unavailable in my ZIP code?

  • In some cases, items featured on our website are unavailable in certain areas. This may be due to regional availability of inventory, local restrictions on certain product types, weather conditions and other factors. We encourage you to check out similar products on our site that meet your needs and are available to ship or reach out to us for additional clarification.